Privacy & cookie policy

Information we collect

When you request an estimate or contact us, we collect the details you provide, including your name, phone number, email address, postcode and information about the proposed work.

How we use it

We use this information to prepare your guide estimate, respond to your enquiry, arrange surveys, prepare quotations and manage any resulting work. We do not sell your personal information.

Cookies and similar storage

Essential storage is used for website security, administration sessions and remembering the cookie choices made on your device. These functions are necessary for the website to operate and cannot be switched off through the consent panel.

With your permission, Google Tag Manager may be loaded to manage analytics and marketing tags. Analytics helps us understand visits and website use. Marketing tools may measure advertising performance and make campaigns more relevant. Both categories are off by default and remain off if you reject optional cookies.

You can accept, reject or choose categories when the cookie notice first appears. You can change your decision later by selecting Cookie settings in the footer.

AI-assisted project drafting

When an authorised administrator creates a recent-work article, the website may use an AI service to prepare a private draft from the project type, broad area and team notes. Customer names, contact details, exact addresses and precise postcodes are removed from the material supplied. Every draft is reviewed and approved by a person before it is published.

Retention and your rights

Information is retained only for as long as reasonably required for enquiries, quotations, contracts and legal records. To ask about your information, request a correction or deletion, email info@harperfencing.co.uk.